Frequently Asked Questions

Booking a flight with GetMyBooking.co.uk is easy:

1. Enter your departure and destination cities in the search box
2. Select your travel dates and number of passengers
3. Click "SEARCH" to see available flights
4. Review the flight options and call us at 0203 7500 181 to complete your booking
5. Our travel experts will assist you with the booking process and answer any questions

Yes, you can book flights for other passengers. When making a booking, you'll need to provide the passenger's full name (as it appears on their passport), date of birth, and contact information. Please ensure all details match their travel documents to avoid any issues at check-in.

While you don't need your passport number to make a booking, you will need a valid passport to travel internationally. We recommend ensuring your passport is valid for at least 6 months beyond your travel dates. Some countries also require a visa, so please check the entry requirements for your destination.

We accept various payment methods for your convenience:

• Credit Cards (Visa, MasterCard, American Express)
• Debit Cards
• Bank Transfers
• PayPal

Good news: We don't charge any fees for credit or debit card payments!

Absolutely! We use industry-standard SSL encryption to protect your payment information. Our website is PCI DSS compliant, and we never store your full credit card details. Additionally, we are ATOL protected, ensuring your booking is secure.

Yes, we offer flexible payment options including low deposit schemes and instalment plans for selected bookings. Contact our travel experts at 0203 7500 181 to discuss payment plan options that suit your needs.

Yes, most bookings can be changed, subject to airline policies and availability. Change fees may apply depending on your ticket type. For assistance with flight changes, please call us at 0203 7500 181 and our team will help you with the process.

Cancellation policies vary depending on the airline and ticket type:

• Flexible fares: Usually fully refundable or changeable
• Standard fares: May have cancellation fees
• Budget fares: Often non-refundable

Please check the specific terms at the time of booking. For cancellation requests, contact us as soon as possible.

Refund processing times vary:

• Credit/Debit cards: 5-10 business days
• Bank transfers: 7-14 business days
• PayPal: 3-5 business days

Please note that some airlines may take longer to process refunds. We'll keep you updated throughout the process.

Baggage allowances vary by airline and ticket class:

• Carry-on: Typically 7-10kg (one piece)
• Checked baggage (Economy): Usually 20-23kg (one piece)
• Checked baggage (Business/First): Usually 30-40kg (two pieces)

Please check your booking confirmation or contact us for specific details about your flight.

Yes, you can purchase additional baggage allowance. It's often cheaper to add baggage before your flight rather than at the airport. Contact us at 0203 7500 181 to add extra baggage to your booking.

You can check in using several methods:

• Online check-in: Available 24-48 hours before departure on the airline's website
• Mobile check-in: Through the airline's mobile app
• Airport check-in: At the airline's check-in counter
• Self-service kiosk: At the airport

We recommend online check-in to save time at the airport.

Recommended arrival times:

• Domestic flights: 2 hours before departure
• International flights: 3 hours before departure
• Peak travel periods: Add an extra 30-60 minutes

Always check with your airline for specific recommendations, as requirements may vary.